Institutional Reform Program (IRP)
Life of Project: November, 2010 to November, 2013
Partner: Tetratech ARD
Corruption, lack of transparency and poor service delivery are major constraints to Zambia’s development. The Institutional Reform Program works with the Zambian government to minimize opportunities for administrative corruption, enhance transparency, and improve efficiency through business process re-engineering of select public service institutions. The program is currently working with the Department of National Registration, Passport, and Citizenship within the Ministry of Home Affairs to simplify, clarify, and make more transparent the procedures for obtaining a birth certificate, National Registration Card and passport.